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Accreditations
Joint Commission International
Accreditation
The Joint Commission International (JCI) is
a U.S based accreditation body dedicated to
improving healthcare quality and safety
around the world. The accreditation is an
international gold standard for hospitals
and has been so far achieved by only 24
hospitals in the world.
The Apollo hospitals group achieved the
unique distinction of achieving
accreditation for three of its hospitals at
Delhi, Chennai and Hyderabad in quick
succession. Indraprastha Apollo hospitals
Delhi became the first hospital in India,
while Apollo Hospitals Chennai became the
first hospital in South India to achieve
this unique and coveted accreditation.
JCI works directly with healthcare
organisations to achieve their goals of
providing quality clinical care and services
in safe, efficient and well-managed
facilities.
JCI assesses through a rigorous on site
survey process, a healthcare provider’s
quality in the following key areas -
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Access to health care
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Health Assessment and care
processes |
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Education and rights of
individuals |
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Management of information and
human resources
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Safety of facility
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Infection control
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Collaborative integrated
management |
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Facility management
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Performance Measurement |
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Education & Rights of Patients |
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For more information on the JCI accreditation
please log on to
http://www.jointcommission.org/
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ISO 9002
The International Organisation for
Standardisation (ISO) is a network of the
national standards institutes of 151 countries,
on the basis of one member per country. A
Central Secretariat based in Geneva,
Switzerland, co-ordinates the system.
Apollo Hospitals, Chennai was the first hospital
in India to be awarded an ISO 9002
certification.
The ISO 9000 series is concerned with 'quality
management'. It is a certification affirming the
organization's ability to enhance customer
satisfaction by meeting customer and applicable
regulatory requirements and continually to
improve its performance in this regard.
The ISO standards are a guarantee of quality
across boundaries and geographies. They are an
assurance to the international patient of the
safety and reliability of Apollo's services
against global benchmarks.
For more information on the ISO accreditation
please log on to
http://www.iso.org/iso/en/ISOOnline.frontpage
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Superbrand
The Indian Consumer Superbrands Council includes
some of the most eminent marketing, media and
advertising professionals. 
As the council members agree, "Obtaining
Superbrands' status puts the brand in the circle
of an elite group that is seen to represent the
best practices in brand management; ultimately
it is the brand Oscars."
For more information on the ISO accreditation
please log on to
http://www.superbrandsindia.com/superbrands2003/apollo-hospitals/index.htm
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