The Joint Commission International (JCI) is a U.S based accreditation body dedicated to improving healthcare quality and safety around the world. The accreditation is an international gold standard for hospitals.
The Apollo hospitals group achieved the unique distinction of achieving accreditation for its hospitals at Delhi, Chennai, Hyderabad, Ludhiana, Bangalore, Kolkata and Dhaka. Indraprastha Apollo Hospitals, Delhi, became the first hospital in India, while Apollo Hospitals, Chennai, became the first hospital in South India to achieve this unique and coveted accreditation.
JCI works directly with healthcare organisations to achieve their goals of providing quality clinical care and services in safe, efficient and well-managed facilities.
JCI assesses through a rigorous on site survey process, a healthcare provider’s quality in the following key areas -
Apollo Hospitals, Chennai WAS assessed & accredited in accordance with the Standard ISO 15189 : 2003 "Medical Laboratories - particular requirements for Quality & Competence" for its facilities in the field of Medical Testing.
The International Organisation for Standardisation (ISO) is a network of the national standards institutes of 151 countries, on the basis of one member per country. A Central Secretariat based out of Geneva, Switzerland, co-ordinates the system.
Apollo Hospitals, Chennai was the first hospital in India to be awarded an ISO 9002 certification.
The ISO 9000 series is concerned with 'quality management'. It is a certification affirming the organization's ability to enhance customer satisfaction by meeting customer and applicable regulatory requirements and continually to improve its performance in this regard.
The ISO standards are a guarantee of quality across boundaries and geographies. They are an assurance to the international patient of the safety and reliability of Apollo's services against global benchmarks.
The Indian Consumer Superbrands Council includes some of the most eminent marketing, media and advertising professionals. As the council members agree, "Obtaining Superbrands' status puts the brand in the circle of an elite group that is seen to represent the best practices in brand management. Ultimately it can be likened to a brand oscar. Apollo Hospitals entered the 'Superbrand' category in 2004.